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Remote Computer Support

xDezyn Digital Solutions offers Remote Computer Support to repair computer problems that do not require on-site support.  This service is $45.00 per hour with a minimum charge of $45.00. 

FIRST: Please call (971) 223-5213 for availability.

Once we have coordinated a mutually convenient time for the remote assistance...

SECOND: Click HERE to begin the Remote Session.

THIRD: Follow the directions below.

 

INSTRUCTIONS

Click on "Share":

share-screen

 

You will be prompted to download a small (901kb) file...run the application:

 

run-install

You will see the LogMeIn Express application.  It will automatically generate a 9 digit code (in the picture below 865 199 210)  This is specific to this individual session.  We will need that code...please call or email it to us.

 

express-client

 

You will be prompted to enter you name as the "Presenter"....do so.

You will see us login.  At that point, we can see your screen, but will need you to click "Share Remote Control" so that we can make changes for you.  See Below.

 

share-remote-control

 

If you have anyquestions, please let us know.

 

 

 
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